Privacy Policy

Depending on how you use Market Reverb, we may collect:

Account information

• name;
• email address;
• password or authentication information;
• account preferences; and
• information associated with your Market Reverb account.

Subscription and billing information

When you purchase a subscription, payment is processed by Stripe.

We do not store your full card number, bank account details or payment credentials on our own systems.

We may receive information from Stripe such as:

• your name;
• email address;
• billing country;
• subscription and payment status;
• Stripe customer and subscription identifiers; and
• limited billing information required to manage your subscription.

Payment credentials are handled by Stripe in accordance with Stripe's own privacy practices.

Usage information

We may collect information about how you use Market Reverb, such as:

• pages and features you access;
• searches and interactions within the platform;
• account activity;
• device and browser information;
• IP address; and
• technical information relating to the operation and security of the service.

Communications

If you contact us, we may retain your correspondence and the information you provide.

We may use your personal information to:

• create and manage your account;
• provide Market Reverb to you;
• process and manage subscriptions;
• communicate with you about your account;
• provide customer support;
• maintain and improve the service;
• understand how the platform is used;
• detect and prevent fraud, abuse and security issues;
• comply with legal and regulatory obligations; and
• send marketing communications where permitted by law and, where required, with your consent.

Where UK GDPR applies, we rely on appropriate legal bases for processing your personal information, including:

We may share personal information with trusted service providers who help us operate Market Reverb.

These may include:

• Stripe — payment processing and subscription management;
• hosting and infrastructure providers — hosting and operating the platform;
• email and communications providers — sending transactional or marketing emails;
• analytics providers — understanding website and product usage, where applicable;
• professional advisers, such as accountants or legal advisers; and
• government authorities or other parties where required by law.

We do not sell your personal information.

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data-protection law.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the service, maintain business and financial records, resolve disputes and comply with legal obligations.

When information is no longer required, we will delete it or securely anonymise it where appropriate.

[INSERT ACTUAL RETENTION PERIODS IF YOU DECIDE THEM.]

Depending on the circumstances and applicable law, you may have rights to:

• access the personal information we hold about you;
• correct inaccurate information;
• request deletion of your information;
• restrict certain processing;
• object to certain processing;
• request portability of information you have provided to us; and
• withdraw consent where processing is based on consent.

You also have the right to complain to the UK's Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.

We use cookies and similar technologies as described in our Cookie Policy.

Market Reverb is intended for adults and is not directed at children.

We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated “Last updated” date.

For questions about this Privacy Policy or your personal information: